Policies
Privacy policy
What we collect, why we collect it, and the control you keep over it.
Information we collect
When you place an order we collect the details needed to fulfil it: your name, delivery address, email address and order history. Payment details are entered directly into the secure Wix checkout and are never seen or stored by this website.
When you contact us we store your name, email address, order number and the content of your message so we can reply and keep a record of the conversation.
How we use it
We use your information to process and deliver orders, respond to support requests, prevent fraud, and meet our legal and accounting obligations. We do not sell your personal data.
Who processes it
Orders, payments and order confirmations are handled by Wix, which acts as our ecommerce and payment platform. Shipping carriers receive the delivery details needed to deliver your parcel.
Cookies and analytics
This site stores a small amount of data in your browser to keep your cart between visits and to complete checkout. We may also use aggregated analytics to understand which pages are useful so we can improve them.
Your rights
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Contact our support team and we will respond within 30 days.